Terms of Services

Discover handcrafted wall art for your space

Last updated: July 2026

By using this website and placing an order, you agree to the following terms.

1. Custom Orders

Every tapestry is made to order. Production begins only after your order is placed and payment is confirmed. Please double-check your sizing and design details before checkout — changes become difficult once production has started. See our Returns & Exchanges page for details.

2. Pricing & Payment

All prices are listed in U.S. dollars. If a product is listed at an incorrect price, we’ll contact you before processing your order. Payment is processed securely through third-party payment providers; we do not store your full card details.

3. Shipping

We offer free worldwide shipping on every order. Delivery estimates on our Shipping & Delivery page are estimates, not guarantees — we’re not responsible for delays caused by carriers or customs.

4. Returns & Warranty

Because items are custom-made, non-defective items cannot be returned or exchanged. All orders are covered by a 2-year warranty against manufacturing defects under normal use, including free replacement shipping. Items damaged on arrival qualify for a free replacement with photo proof. Full details are on our Returns & Exchanges page.

5. Site Usage

You agree not to submit fraudulent orders, attempt unauthorized access to our systems, use automated tools to scrape our site, or use the site for any unlawful purpose.

6. Intellectual Property

All content on this site, including images and designs, is the property of Tapestry Store and protected by copyright and trademark law. It may not be reproduced without our written permission.

7. Limitation of Liability

Our liability is limited to the purchase price of your order. We are not liable for indirect or consequential damages, including damage resulting from improper handling or installation.

8. Governing Law

These terms are governed by the laws of {your state/country}, and any disputes will be resolved in the courts of that jurisdiction.

9. Changes to These Terms

We may update these terms from time to time. The “last updated” date above reflects the most recent revision. Continued use of our site after changes constitutes acceptance of the updated terms.

10. Contact Us

Questions about these terms? Contact us and we’ll be glad to help.